FREQUENTLY ASKED QUESTIONS
For Xikee Sports, we ensure that you receive the exact product as shown in the pictures. Our product images are taken with high accuracy to reflect the quality, design, and details of what you will receive. If you have any concerns, feel free to reach out to our customer support for assistance!
Order Confirmation Email – After placing an order, you should receive an email with your receipt and order details.
- Check Return Eligibility – Ensure the item is unused, in its original packaging, and within our return window (as per our return policy).
- Initiate a Return Request – Visit our website and go to the Returns & Exchanges section or contact our customer support.
- Pack the Item – Securely pack the item with all tags and accessories.
- Ship the Item – Follow the provided return instructions, including the return shipping address.
- Receive Your Refund or Exchange – Once we receive and inspect the item, we’ll process your refund or exchange.
For Xikee Sports, you can ship your order to any location within our eligible shipping regions. During checkout, you will be able to enter your shipping address and see available delivery options.
If you're unsure whether we deliver to your location, please check our Shipping Policy on our website or contact our customer support team for assistance.
